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Terms & Conditions

FULL SERVICE IN-HOME CARE

Effective Date: 09/23/2024

Welcome to www.mastercareinhomeservices.com (“Website”), operated by MasterCare In Home Service Providers LLC, located at 9301 110th St SW, Lakewood, WA 98498. These Terms and Conditions (“Terms”) govern your use of this Website and your participation in our SMS/text messaging program. By accessing or using this Website or opting in to receive text messages from us, you agree that you have read, understood, and agree to be bound by these Terms.

1. Website Use and Scope

This Website is intended to provide information about MasterCare In Home Service Providers and the in-home care services we offer. These Terms apply solely to your use of this Website and participation in our SMS communications. Clients receiving services from MasterCare must enter into a separate service agreement that governs care, billing, and responsibilities.

2. Eligibility

To use this Website or subscribe to our SMS messaging program, you must be at least 18 years old or of legal majority in your jurisdiction. By using the Website or opting in to receive text messages, you affirm that you are legally able to enter into this agreement.

3. Intellectual Property

All content on this Website—including text, graphics, logos, photos, videos, and other materials—is the property of MasterCare In Home Service Providers or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Website without express written permission.

4. Website Content and Availability

We may update, change, or remove content on the Website at any time without notice. While we strive for accuracy, we do not guarantee that the information on the Website is complete, current, or error-free.

5. SMS Messaging Program

By providing your phone number and opting in, you consent to receive conversational messages regarding appointment coordination, scheduling, service updates, and responses to inquiries related to in-home care services from MasterCare In Home Service Providers.

  • Message Frequency: Message frequency may vary based on your interactions with us. Typically, you will receive 1–2 messages per month.

  • Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.

  • Opt-Out Instructions: You may opt out of receiving messages at any time by replying "STOP" to any message. After doing so, you will receive a confirmation message and no further messages will be sent.

  • Help Instructions: For help, reply "HELP" to any message or contact us at home@mastercareinhomeservices.com or 253-323-6601.

  • Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

For information on how your data is collected, used, and protected, please review our Privacy Policy at https://www.mastercareinhomeservices.com/privacypolicy.

6. Privacy and Communications

Your use of this Website and participation in our SMS program is also governed by our Privacy Policy. We are committed to safeguarding your personal information. We do not sell or rent your data and will not share it without your consent unless required by law. You may opt out of future communications at any time by following the opt-out instructions above or by contacting us directly.

7. Third-Party Links

This Website may contain links to third-party websites. These are provided for your convenience, and MasterCare is not responsible for the content, accuracy, or policies of those third-party sites.

8. Right to Modify Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Website or participation in the SMS program after such changes constitutes your acceptance of the revised Terms.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved in the state or federal courts located in Pierce County, Washington.

10. Contact Information

For questions, concerns, or support regarding this Website or our SMS program, please contact:

MasterCare In Home Service Providers
📞 Phone: 253-323-6601
📧 Email: home@mastercareinhomeservices.com
📍 Address: 9301 110th St SW, Lakewood, WA 98498

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