Effective Date: 09/23/2024
At MasterCare In Home Service Providers, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered through our website, communications, and services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, and other information you provide through forms, consultations, or SMS opt-ins.
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Health-Related Information: Only when voluntarily provided by clients or families seeking in-home care services.
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Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
2. How We Collect Information
We collect information directly from you when you:
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Submit a form on our website
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Contact us by phone or email
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Sign up for services or consultations
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Opt in to receive SMS/text message updates
3. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide consultations
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Deliver personalized in-home care services
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Communicate about services, updates, or appointments via email, phone, or SMS
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Improve our website and customer experience
4. Information Sharing
We are committed to protecting your privacy and the security of your personal information, including mobile data. Your data will never be shared with third parties for marketing purposes under any circumstances. We do not transfer your data to external organizations.
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No Third-Party Sharing: We do not share, sell, or disclose your personal or mobile information to any third parties for marketing or any other purposes.
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No Data Transfers: Your data will not be transferred to external organizations.
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Data Protection Measures: We implement strict security protocols and access controls to prevent unauthorized access, use, or sharing of your information.
If you have any questions about our privacy practices, please contact us using the information provided on our website.
5. Your Communication Choices
You have the right to:
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Request access to or correction of your personal information
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Withdraw consent for future contact
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Request deletion of your data, subject to legal obligations
Opting Out of Communications:
You can opt out of receiving communications at any time.
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To stop receiving SMS messages, reply STOP to any message.
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To unsubscribe from emails, click the “unsubscribe” link in any message or email us directly.
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You may also contact us at 253-323-6601 or home@mastercareinhomeservices.com to update your communication preferences.
6. Data Security
We use industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. For health-related data, we follow HIPAA-compliant protocols to the extent applicable.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MasterCare In Home Service Providers
📞 Phone: 253-323-6601
📧 Email: home@mastercareinhomeservices.com
📍 Address: 9301 110th St SW, Lakewood, WA 98498